Privacy Policy Page

Welcome to Purnoghor Local Marketplace (hereinafter referred to as "Purnoghor", "we", "us", or "our"), accessible at purnoghor.com). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and website.

Purnoghor is a multi-vendor e-commerce platform where various sellers list and sell their products. Our mobile application is a WebView-based app that provides push notifications via Firebase Cloud Messaging (FCM).

1 Information We Collect

We may collect the following types of information:

Personal Information (during registration/ordering):

• Full name
• Mobile phone number
• Email address
• Delivery/shipping address
• Payment-related information (if applicable)

Automatically Collected Information:

• Device information (device model, operating system version)
• Firebase Cloud Messaging (FCM) token — used for sending push notifications
• Browsing data and cookies
• IP address

2 How We Use Your Information

We use your information for the following purposes:

• To process, ship, and deliver your orders
• To provide customer support and respond to inquiries
• To send push notifications about order updates, new offers, and promotions
• To improve our website and app user experience
• To prevent fraud and ensure platform security

3 Third-Party Services

We use the following third-party services:

• Google Firebase — for push notification management (FCM). Firebase's own privacy policy applies: firebase.google.com/support/privacy
• Delivery Partners — we share only necessary information (name, address, phone) with delivery partners for order fulfillment
• Payment Gateways — for payment processing (if online payment is used)

We do not sell your personal information to third parties for advertising or marketing purposes.

4 Data Security

• Our website uses SSL/HTTPS encryption to protect your data during transmission
• Passwords are stored in encrypted form
• We implement appropriate technical and organizational measures to prevent unauthorized access

5 Data Retention

We retain your personal information for as long as your account is active. If you request account deletion, we will delete all your personal data within a reasonable timeframe. However, we may retain certain information as required by law or for legitimate business purposes (e.g., transaction records for tax/legal compliance).

6 Cookies

Our website uses cookies to improve your browsing experience, maintain login sessions, and preserve shopping cart data. You can control cookies through your browser settings.

7 Push Notifications

Our mobile app uses Google Firebase Cloud Messaging (FCM) to send push notifications. These notifications inform you about order updates, new offers, and important information. You can disable notifications at any time through your device settings.

8 Your Rights

You have the following rights:

• Access and update your personal information
• Request deletion of your account and all associated personal data
• Disable push notifications via your device settings

9 Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the app or website after changes constitutes acceptance of the updated policy.

11 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Purnoghor

Address: Dhaka, Bangladesh

Phone: +880 1626-962260

Email: purnoghor714@gmail.com

Website: purnoghor.com